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New Wave of Chatbot and Its Impact on Real Estate Market

The real estate market is at its peak and is expected to be in this position for a long time. There is an excessive trafficking in this area of business. Therefore, more efficient manpower is needed to be able to provide an appropriate response to the queries. Would it be great if robots were involved in this procedure? Well, this might sound impossible, but with an advancement of the science and technology, this has been made possible. People have ample queries round the clock. In order to meet the demands of the overflowing queries, a new technology has been implemented in the field of real estate. With this innovative technique, the Artificial Intelligence communicates with people to solve their queries. This is termed as Bots.

What is Chatbot?

When one is working for an organization, it is not possible to stay online 24×7 to answer the queries of the clients. To eliminate this hindrance in the path of serving the customers, chatbot has been invented. It works perfectly well for the real estate sector. The bot is the new wave in this industry as it can answer the queries of the customers on behalf of the representatives to continue providing the finest service. It helps maintain a healthy relationship between a client and a company.

Why is Chatbot Important?

People remain busy during the working hours in their office. Therefore, they prefer to search their desirable house after business hours which happen to be the same for the representatives of the real estate industry. Therefore, to help them find the right deal, the Bot has been playing a very vital role. It not only assists the clients through a fruitful search but also keeps a company ahead of its competitors.

The Bot can push out new promotions and products to the client at later dates to their Messenger inbox. The open is said to be 90 percent higher than the open rate of email. People check their inbox more than they check email or voicemail.   Remember in the words of Jim Rohn.. The fortune is in the follow up.

Activities Offered by the Chatbot

Since customer support is the backbone of any industry, it is given the utmost importance. Though it might never replace the kind of support a representative offers, it helps with the various tasks that are as follows:

• Narrows the search by finding the suitable deal for the client.
• Makes the process of search easier by asking questions like, “Do you seek a loan?”
• Promotes the available areas by probing, “Would you prefer a property on the 1^st floor?”
• Takes information from the customers that will help the representatives contact them.
• Immediately welcomes the client with a warm greeting on behalf of the company to start the conversation.
• Replies to all the queries within seconds.
• It can be accessed through social media and the chat can be initiated in the messenger with a single click.
• Schedules a callback or an appointment with a representative for the next day in order to convert the interested customer into a potential buyer.

Conclusion

Science and technology have played a very vital role in the modern world and the real estate industry has also been greatly affected by its positivity. The new wave of chatbot has contributed ample advantages to the sector and is expected to see more.